Manage for Success: Effective Utility Leadership Practices
Objective
This course is designed to provide managers with additional training and skills in team building and problem identification and resolution.
Scope
This training manual stresses problem identification and solutions, working together as a team, communication, motivation, and evaluating and improving solutions to problems. Managers completing the training program will be confident that they have the tools and the ability to apply them to be successful managers. Utilities can help ensure that they have the needed management capacity by having their management personnel complete this training program.
4.5 CEUs (45 contact hours)
1st Edition, 2005
ISBN 978-1-59371-002-6
Course Time Limit: 6 months
Table of Contents
Learning Objectives (Click chapter title to open)
Learning Objectives (Click chapter title to open)
- Supervising
- Communicating
- Human Relations
- Planning and Organizing
- Training and Teaching Skills
- Problem-Solving Skills
- Decision Making
- Technical Issues and Regulatory Compliance
- Financial Management
- Computers in Managing a Utility
- Emergency Planning
- Health and Safety Programs
- Community Relations
- Personal and Professional Skills
Other Sections
- Final Examination and Suggested Answers
- Subject Index
Enrollment $75 USD
Manual $49 USD
Course Package (Enrollment plus Manual) $124 USD
Instructor Guide available
Manual $49 USD
Course Package (Enrollment plus Manual) $124 USD
Instructor Guide available
