Following completion of Chapter 10, students should be able to:

1. Use computers as management assistance tools.
2. Explain the purpose of the Internet and use the Internet.
3. Maintain and access computer records.
4. Describe programmable logic controllers (PLCs) and distributed control systems (DCSs).
5. Use the computer as a process management and analysis instrument.
6. Prepare a job description for an instrument technician.

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